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Honorlock Release Notes

Below is a running list of information regarding any customer-facing Honorlock releases: 

Version 5.14.0 (Web App) + Version 4.8.0 (Extension) November 18, 2021

  • Resolved issue where students were unable to take assessments on RealizeIt platform. 
  • Accessibility improvements made to the student keyboard navigation. 
  • Assorted minor bug fixes. 

Version 5.13.0 (Web App) + Version 4.7.0 (Extension) November 11, 2021

  • Updated LTI error messages to better identify authentication issues.
  • Improved handling of camera permission changes mid-exam.
  • Assorted minor bug fixes.

Version 5.12.0 (Web App) + Version 4.6.0 (Extension) October 28, 2021

  • The outline on the ID verification step has been reduced in size. This will encourage exam-takers to hold their ID card at a distance where their webcam can clearly capture the card.
  • Accessibility improvements have been added, including adjustments to text spacing.
  • Resolved a bug where the pagination on the Student Results table did not reset when a sort option has been modified.
  • Assorted minor bug fixes.

Version 5.11.0 (Web App) + Version 4.5.0 (Extension) October 12, 2021

  • 'Test Window Lost Focus' will appear as a high flag instead of a medium flag. 
  • In Honorlock Student Results, students are listed as Last Name, First Name.
  • For Universal Third-Party exams: Updated the look of the password field once the Insert Password button has been selected.
  • Canvas: Students previously encountered an Access Denied error when opening an unpublished Honorlock-enabled exam. Now, only published Honorlock-enabled exams are visible in the Student Honorlock LTI.
  • Assorted minor bug fixes.

Version 5.10.0 (Web App) + Version 4.4.0 (Extension) September 23, 2021

  • Added search, sort, and filter functions on the exam list page.
  • Student sessions can be sorted by high or medium flags, and the low flag filter has been removed.
  • Improved the ID verification process.
    • The image quality of the IDs has been improved.
    • Updated the language provided to students prior to the ID verification step:
  • Improved the AI to reduce false multi-face flags.
  • Improved the verbiage for the missing parameters error message instructors may receive when certain fields are missing from the LMS account, such as an email address.
  • Resolved a bug where sessions were marked with a high ‘exam browser closed’ flag when the exam was auto-submitted due to the time expiring.
  • Assorted minor bug fixes.

Version 5.9.0 (Web App) + Version 4.3.0 (Extension) September 9, 2021

  • For students testing with our Universal integration: An Insert Password button has been added above the student toolbar.

  • A Flags column has been added to the Student Results page to list the number of each type of flag that occurred during the session. Sessions where a Live Pop-In occurred will have a Live Pop-In indicator. The Sort By: menu on the Student Results page has been updated to improve the prioritization of the student sessions to review.

  • Selecting one or more filters will only display sessions that contain one or more of the selected flag types. Sessions without one of the selected flag types will not be displayed.

  • Improved accessibility on the Student Results page. 
    • All elements within the page can be navigated with the Tab key. 
    • The Student Results page dynamically responds to the browser window size.
    • Other accessibility improvements have been implemented, including color contrast adjustments.
    • The VPAT will be updated in mid-September to include these improvements.

Version 5.8.0 (Web App) + Version 4.2.0 (Extension) August 31, 2021

  • When Restroom Breaks Allowed is active, students can leave the testing area for up to five minutes without their exam being paused or flagged.

  • When Take Exam in Public Area is active, Honorlock will not flag exams with multiple faces visible in the webcam.

  • The time bar within the Student Session Viewer can now be selected to navigate to different portions of the exam footage.

  • Confirmation prompts will appear when attempting to perform the following actions:
    • Add an Honorlock Practice Exam
    • Apply an Exam Profile
    • Delete an Exam Profile
    • Disable an Honorlock-enabled exam
    • Delete a third-party exam registered with Honorlock
  • Improved the syncing between the webcam and screenshare videos within the Student Session Viewer.
  • Assorted minor bug fixes.

Version 5.7.1 (Web App) + Version 4.1.0 (Extension) August 17, 2021

  • The Disable Copy/Paste toggle has been added to Universal exam proctoring settings. 

  • For institution administrators: Honorlock can remove the option that allows instructors to download student exam footage. If you wish to have this option removed for your institution, please contact your dedicated Customer Success Manager. 

  • Assorted minor bug fixes.

Version 5.6.0 (Web App) + Version 4.0.0 (Extension) August 3, 2021

  • A student toolbar is now available on Honorlock exams to allow for quick access to mid-exam tools.

The features of the toolbar are as follows:

Calculator - This will open or close the Honorlock basic or scientific calculator if made available by the instructor.

Exam Guidelines & Allowed Websites - This will open a sidebar containing the instructor's exam guidelines and any authorized URLs will be provided here.

Proctor Window - Selecting this button will bring the Honorlock Proctoring Window to the front of the screen. This may be useful if the proctoring window is hidden or if the student needs to adjust their webcam to remain in view.

Hide Toolbar - This will collapse the toolbar. While the toolbar is collapsed, it can be dragged along the bottom of the exam window.

Selecting the three vertical dots on the right of the toolbar will provide links to the Honorlock KnowledgeBase and our 24/7 Honorlock chat support.

For more information on the new student toolbar, please visit the Honorlock Student Toolbar Overview page.

  • For students testing with our Universal integration: Selecting the Calculator button will open the calculator on the launch page. In addition, an orange Exit Honorlock button will be available on the right side of the toolbar and should be selected when the exam has been submitted to end Honorlock Proctoring.

  • For Universal and Blackboard users: Resolved a bug where instructor menu items were not fully appearing on the Upload Questions page.

  • Assorted minor bug fixes.

Version 5.5.0 (Web App) + Version 3.9.0 (Extension) July 13, 2021

  • Resolved a bug where students were unable to use the insert password function on Edulastic third-party exams.

Version 5.4.0 (Web App) + Version 3.8.0 (Extension) June 24, 2021

  • Resolved a bug where the Honorlock System Check was inaccurately accepting Microsoft Edge as a supported browser. Students will be prompted to download and use Google Chrome if a non-supported browser is in use.

  • Resolved a bug where some students received a medium Online Resource Accessed flag when accessing the exam content.

  • Resolved a bug where some students could not drag and drop answers on third-party exams.

  • Resolved a bug where students were unable to use the insert password function on Edulastic third-party exams.

Version 5.3.0 (Web App) + Version 3.7.0 (Extension) June 8, 2021

  • Improved the student payment experience. Students will now see all available payment options used by their institution (Pay for Exam, Pay for Course, or Enter Token) as the first step of the payment process. This will only impact schools where student-pay is an option.

  • Improved facial detection in the Profile Picture authentication step to ensure that the student’s face is entirely in view.

  • Improved performance of session results in courses with large student enrollments.

  • For Blackboard users: Improved the accuracy of the “Exam Browser Closed” flag.

  • For Blackboard users: Resolved a bug where some students could not successfully relaunch their webcam when prompted to do so.

  • Resolved a bug where some students would not be prompted to relaunch Honorlock when an internet disconnection occurred.

Version 5.2.0 (Web App) + Version 3.6.0 (Extension) May 18, 2021

  • Updated the user interface of the Launch Proctoring page. The student guidelines are now categorized to the student as allowed and not allowed. If an exam has Allowed URLs enabled, the links will be shared with the student on the Launch Proctoring page. To see what the new student experience looks like, you can review THIS video.

  • URLs are now clickable in mid-exam notifications.

  • Improved LTI role security.

Version 5.1.0 (Web App) April 22, 2021

  • Students will no longer be flagged or have their exam paused for being partially out of view if Scratch Paper Allowed, Notes Allowed, or Open Book Allowed is toggled on. Students that are completely out of view will still be flagged.

  • For customers that utilize our Live Proctoring level of service, proctors will no longer perform Live Pop-Ins on students that are partially out of view if the Scratch Paper Allowed, Notes Allowed, or Open Book Allowed toggles are on. There will also be a time adjustment for the AI to alert proctors of when a student is completely out of view.

  • Fixed a bug associated with exporting large student summary reports.

  • Resolved a bug associated with missing course names/CRNs from D2L in the usage report that CSMs provide Key Administrators.

  • Additional security improvements and bug fixes.

Version 5.0.0 (Web App) + Version 3.5.0 (Extension) April 6, 2021

  • Failsafe Retrieval - Faculty will now have the ability to request failsafe images for a student session. These are available when a student with a poor internet connection takes an exam and Honorlock saves still images of the exam taker, rather than a video. Once the request is submitted, you will receive an email alerting you that the images have been compiled and are available for download from the session viewer. For more information on how to request and access the failsafe images, please review our Failsafe Images article

  • For Universal third-party exams, when the student is ready to insert the password to begin the exam, the button text on the Honorlock camera window has been changed to “Click Here to Insert Password.” 

  • We have adjusted our room scan prompt text to “Make sure to show your desk area in the room scan.” 

  • Enhanced Allowed Site URLs user interface. The functionality of Allowed Site URLs is unchanged.

  • Browser Guard performance improvements for MacOS.

  • Chat transcripts when a Live Pop-In is conducted between the proctor and student will now be visible in the Session Viewer.

Version 4.9.0 (Web App) & Version 3.4.0 (Extension) March 9, 2021

  • Face Detection improvements: In order to improve efficiency for our proctoring team and our instructors, we now have two separate logs for Face Not Clearly Visible (marked as a Medium or Yellow flag in the session; when the student’s face is partially visible in the camera view) and Face Not Detected (marked as a High or Red flag; when the student’s face is not visible within the camera view).


  • Resolved a bug causing Blackboard Classic courses in a Blackboard Ultra institution to be unable to see the calculator or livechat options in some instances.

  • The camera dropdown is now hidden from students until the camera is activated

  • Improved the reliability of the Disable Copy Paste toggle in Canvas.

  • Fixed a bug causing some users to encounter errors saving exams due to time zone settings.

  • Disabled global bypass pins for institutions by default.

Version 4.7.0 (Web App) & Version 3.3.0 (Extension) February 9, 2021

  • Improvements for our beta-version of Blackboard Ultra (additional information coming about this integration in the coming weeks)

  • Removed the Honorlock support phone number from the practice exam

  • Resolved sporadic issues in the session viewer causing video footage to loop when watching at speeds faster than 1x

  • Updated Blackboard to show "Exam Browser Closed" flag when a student does not close the exam through the normal submit button

Version 4.4.0 (Web App) & Version 3.1.0 (Extension) December 28, 2020

  • Honorlock now contains a feature that allows each institution to work with their CSM to establish departments within Honorlock. With the assistance of your dedicated CSM, departmental usage reports can be generated on a monthly cadence; additionally, if your contract is set up with various methods of payment, this will allow departments to have those reflected within Honorlock. Please reach out to your Customer Success Manager if you're interested in setting those up, and we'll be happy to configure those with you. Once those have been set up, each faculty member will be asked to select the department to which each course belongs; we have created this guide to assist them in that process.

  • We made a change that will allow a select few beta customers to begin testing the first iteration of Honorlock’s new Blackboard Ultra integration. Additional details about this integration will be shared in the coming weeks.

  • We fixed a bug where third-party/universal exams were showing the incorrect end time.

  • Improvements to the Disable Cut/Copy feature.

Version 4.3.0 (Web App) & Version 3.0.0 (Extension) November 25, 2020

  • Honorlock can now push urgent mid-exam notifications to students during their exams should there be an exam setup issue or any service interruption. This capability exists across Blackboard, D2L, and Canvas, as well as for 3rd party assessments.

  • We made formatting improvements to the Honorlock Summary Report and the PDF export page. Students receiving a high flag will now appear appropriately.

Version 4.2.4 (Web App) November 19, 2020

  • Performance improvements

Version 2.9.7 (Extension) November 18, 2020

  • Fix an issue causing students’ exams to pause in non-proctored scenarios
  • Fix an issue where the calculator was not accessible for certain Canvas exams

Version 2.9.6 (Extension) November 16, 2020

  • Accessibility improvements

Version 4.2.2 (Web App) November 3, 2020

  • Unpause student exam in 3 seconds or less once the face is in frame
  • Fix an issue where D2L instructors were getting an error message when clicking on the Honorlock LTI