Templated Proctoring Policy
This page contains a templated remote proctoring policy that can be copied and tailored to suit your needs.
The template below contains all the information needed to help inform exam administrators and exam takers about remote proctoring, what it is, how it works, and what to expect.
Swap your information (institution name & abbreviation, etc.) out with the italicized text.
Remote proctoring policy
Academic integrity speaks to the reputation of Full Institution Name (Institution Abbreviation). Ensuring academic integrity in an online environment is just as important as ensuring academic integrity in a campus environment. Taking measures to protect this integrity is in the best interests of Institution Abbreviation and its exam takers, alumni, and exam administrators.
In addition to existing policies regarding academic integrity, exam takers enrolled in an online or blended learning course will follow additional policies and procedures that specifically apply to online or blended learning courses, such as remote proctoring.
General remote proctoring information
What is remote proctoring?
Remote proctoring, sometimes called online proctoring, uses software and/or live proctors to monitor exam takers’ online exam sessions.
What remote proctoring service is used by Institution Abbreviation?
Institution Abbreviation uses Honorlock to proctor exams online. Honorlock provides remote proctoring services that use a combination of AI software and live proctors to support exam takers during exams and protect academic integrity.
This blend of AI remote proctoring software and live proctors aims to protect academic integrity and to support students through a successful completion of their exam while reducing test anxiety.
How does Honorlock work?
Honorlock is a browser extension that uses artificial intelligence (AI) to monitor each exam taker's online exam session. If the AI detects potential issues, it alerts a live test proctor to review the situation and intervene if needed.
Remote proctoring information for instructors
The exam taker is responsible for ensuring that they have the necessary system requirements (computer hardware, software, and Internet connectivity) necessary for the completion of the online exam. Additionally, exam takers must check the online course within the Learning Management System (LMS) to determine if any additional software or hardware is needed.
Exam administrators will provide exam takers with the opportunity to complete online exercises, such as practice exams, to ensure that students meet the system requirements and have access to complete the online exam.
Before you proctor exams online:
- Discuss the use of Honorlock and offer practice exams. Review how to use Honorlock with your students. We encourage you to assign practice exams so exam takers can gain familiarity with Honorlock’s Learning Tools Interoperability (LTI). Note: You can set up the practice proctored exams to mirror the same settings that will be utilized on the actual assessment (including a room scan).
- Include Honorlock remote proctoring information in your course syllabus. Be sure exam takers have access to information about Honorlock in your syllabus. Recommended verbiage can be found here. Additional information about Honorlock for exam takers can be found here.
- Address any exam taker privacy concerns. Have an open dialogue with exam takers and respond to any privacy concerns they may have about remote proctoring. For more information on student privacy resources, visit this link. Additional information on what students can expect during a proctored online exam can be found here.
- Create awareness and understanding of room scans. Familiarize yourself and your exam takers with what a room scan is and what they can expect from it.
- Explain what to expect during a remotely proctored exam. It’s important for exam takers to understand what they can expect during a proctored exam. Here’s what you can discuss with your exam takers:
- The different proctoring tools for online exams and the various settings that can be used and how they work.
- Use similar settings for every proctored exam so exam takers know what to expect and are familiar with functionality.
- Set up your practice exams to mimic the same settings throughout the semester/quarter.
- An example of Standard Exam Guidelines language can be found here.
- What in-exam flags are, their purpose, and what behaviors may trigger them. Share this article about in-exam flags with exam takers.Provide clear, unambiguous test rules and instructions for all of your exams. Here’s an article with real examples of effective test rules and instructions for online exams and tips to remove any confusion.
7.Create a culture of academic integrity. Academic integrity goes beyond proctoring exams online. Creating a culture of academic integrity in your classroom can support positive decision-making during exams. Read this article for some helpful tips to improve the academic integrity within your classroom.
Remote proctoring statement for instructors to share with students
The remote proctoring statement below can be provided to students in the course syllabus, in the course LMS, on the school’s website, and in an email:
Institution name instructors are given the discretion to require proctored exams, providing three options for students to test: on campus via the Institution name testing center, at a designated testing center, or through online proctoring. Institution name provides one option for remotely proctored exams through Honorlock. Online proctoring includes video monitoring and requires a room scan as part of the test session, which may be used in cases of academic misconduct. The room scan provides an opportunity for students to display their testing space, free of any unauthorized materials or persons, to ensure the integrity of the test session. The entire testing session will be recorded. A Google Chrome extension plug-in must be installed to use this proctoring service.
Exam taker nonadherence to the school’s online testing policies and procedures may include consequences including but not limited to: insert potential consequences, such as: email warnings with corrective actions or a grade penalty (e.g., 10% reduction) on the exam.
Addressing potential academic dishonesty
It’s up to the exam administrator to determine whether academic dishonesty has occurred during the proctored exam. Honorlock is a tool to assist you in making this determination. If academic dishonesty is suspected, please proceed according to the following information: [link to any pages with information for faculty on academic dishonesty]
If an exam taker does not consent to be proctored online by Honorlock, exam administrators will provide alternative testing venues, such as:
Campus Testing Center: Instructors must provide exam takers with advance written notice of date(s) and include links to institution-specific academic support services and how to access these services (e.g., location of testing center and/or proctored test sites, hours of operation, phone numbers, and email addresses for key personnel).
Off-campus Testing Center: For at-a distance exam takers who are unable to test at an on campus testing center, exam administrators may offer proctored exams at an approved off-campus testing center. Exam takers are responsible for identifying a testing center in their location and for providing the necessary information to the exam administrator so materials and instructions can be submitted to that site. Exam takers may access the National College Testing Association for help identifying a testing center in their area. The instructor will provide the necessary test materials and instructions to the approved test location along with instructions for the return of the materials.
Supporting exam takers’ accommodations
When using Honorlock’s remote proctoring software, you can specify any accommodations certain students may require. Notes in the Accommodations section are only visible to Honorlock proctors and support staff. Exam takers cannot see the accommodations set for them.
Please note that only accommodations that relate to remote proctoring or authentication (Student Photo, ID Verification, Room Scan) should be listed here. Accommodations concerning exam availability, time extensions, number of attempts, and extended due dates are all managed within the LMS Name exam settings.
Please review Honorlock’s Accommodations page for more details.
Honorlock provides 24/7/365 support for faculty:
- +1(844) 243-2500 (faculty only)
- Live chat is available on Honorlock’s support page
Remote proctoring information for exam takers
What to know about Honorlock’s remote proctoring process:
- Installing the Honorlock Google Chrome extension. Exam takers don’t need to download software to use Honorlock. Instead, exam takers only need to add the Honorlock Google Chrome extension plug-in, which can be removed after the exam. Get the Honorlock Chrome Extension here.
Checking the test environment
Remote proctoring requires a room scan, which means exam takers use the webcam to show that their testing space is free of any unauthorized materials or persons.
While the entire testing session will be recorded, only the Honorlock proctor or exam administrator have access to the recording. Furthermore, this means that no other exam takers, instructors, or faculty members have access to the recording.
Exam scheduling isn’t required
Exam takers can take proctored online exams 24/7/365 (within the allowed dates/times provided by the instructor) without scheduling an appointment with Honorlock in advance.
What software and hardware do exam takers need to use Honorlock?
To take an online proctored exam with Honorlock, exam takers need a functioning webcam and microphone and the Honorlock Chrome extension. Exam takers do not need to download any software to use Honorlock.
- Operating System: Windows 10, macOS 10.14+, Chrome OS
- Browser: Google Chrome (93+)
- Internet Speed: Speed: 1.5 Mbps download, 750 Kbps upload
Recommendations for exam takers
Take the proctored exam in a suitable environment
Exam takers should take the proctored exam in a well-lit room with a computer on a clean surface that’s clear of any notes and prohibited items like: cell phones, headphones, hats, or smart watches.
Discuss any access limitations and accommodation needs with appropriate faculty and administrators before the exam
Exam takers with limited access to the testing resources and environment for remote testing (e.g., access to reliable internet service, preventing test access or completion, a suitable environment for remote testing – sitting on a bed or in a car with their laptop, or difficulty preventing interruptions due to other household members and/or pets that are noisy or distracting), or who need accommodations due to absences, bathroom breaks and other emergencies and/or interruptions, should discuss with their appropriate administrators or instructors to explore solutions and accommodations.
Exam taker responsibilities:
- Make sure that you’re able to meet the technical requirements to use Honorlock.
- If you anticipate technical issues completing any exams through Honorlock, notify Honorlock Support via Live Chat for further assistance.
- Be aware of the specific exam dates and times and allow adequate time to take the exams.
- Follow all exam instructions and guidelines.
Exam Taker support:
Exam taker support is available on-demand through Live Chat or email at firstname.lastname@example.org.
If you encounter issues with LMS Name during regular college hours, contact the LMS Name Support team via the Help link on the Global Navigation Menu in LMS Name.
Student privacy information
Institution abbreviation is committed to ensuring that all exam taker information is handled securely and privacy is protected.
Please review Honorlock’s Student Privacy Statement.