Help CenterIf required by your instructor or exam administrator, Honorlock requires access to your camera to begin your exam. In some cases, Chrome may have been set to block Camera or Microphone access for Honorlock.
If you encounter this error, follow the below instructions to update your Chrome camera and microphone settings:
1) Navigate to chrome://settings/content/camera in your Chrome Browser
2) First, verify that your camera is not set to Blocked. If you see Blocked, click the toggle to change this to Ask before Accessing.
3) Then, see if app.honorlock.com is listed under the Blocked Sites section.
4) If listed, click on the site. On the following page, set Camera and Microphone to Allow or Ask(Default).
Once completed, refresh the browser and relaunch your exam. You should now be able to begin your exam with the necessary camera permissions.