Help CenterIf required by your instructor or exam administrator, Honorlock requires access to your camera and microphone to begin your exam. In some cases, Chrome may have been set to block camera or microphone access.
If you encounter this error, follow the instructions below to update your Chrome camera and microphone settings.
1) Navigate to chrome://settings/content/camera in your Chrome browser.
2) Verify that your camera is not blocked. If you see Blocked, click the toggle to change this to “ask before accessing.”
3) See if App.honorlock.com is listed under the blocked sites section
4) If listed, click on the site. On the page that opens, set Camera and Microphone to Allow or Ask(default)
Additional helpful articles