Help CenterHonorlock provides Session Results that offer insights into what occurred during exam sessions. These results include video recordings and chat transcripts.
Prioritize the sessions most likely to need your attention
On the Exam Results page, use the Filter and Sort by drop-down to surface Violations, Pop-In Occurred, and High flags first. A violation is a human-verified, manually placed marker from a live proctor — prioritize those sessions before AI-flagged ones.
To preview a test taker's session history before opening a session, click the down arrow next to Review. You'll see the number of pop-ins, support sessions, proctor flags, AI flags, and test-taker information without leaving the list.
Open the session and move through it
When you open a session, the Session Viewer's timeline strip and segment markers help you skip past inactive stretches and jump to the parts that matter. The event log lists every flagged moment — click any event to jump playback there.
Reference exam context as you review
Below the recordings, you will also be able to review your exam-specific guidelines and reference the specific question associated with a notated event. In this area, you may also reference chat logs conducted during the session, analyze Multi-Device detection occurrences, and review audio transcripts. Viewer, Chat, and Transcript tabs are all dynamic and will only be visible if detected and recorded during the test taker's session.
Use the Summary Report for a high-level view
For a high level overview of events and descriptions of events for an exam, use the Summary Report. This view will not provide footage to each individual session.
You may also export the summary report by clicking on Summary Export at the top right. This will be useful when needed to forward this information.
Give feedback to the test taker
To provide direct feedback to a test taker regarding their assessment, click on the Email Icon.
Note: To use this email option, you must send emails through your computer’s email client instead of through the browser.
Save sessions you may need later
If you need a session for academic integrity proceedings or any review outside Honorlock, download the full session as an HTML file.
Completing the review
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Upon completing your review, an indicator will show that the session has been reviewed.
Note: For organizations using Record and Review, once a proctor manually reviews exam sessions, an indicator stating "Reviewed by Honorlock" will appear.
For more information, we recommend the following articles: Reviewing a Summary Report and How to View Your Honorlock Results. We also have upcoming webinars on the topic you may register for at Upcoming Honorlock Webinars. You can find previously recorded webinars on the topic at Recent Webinar Recordings. For further support, don’t hesitate to contact our Support team and your Customer Success Manager!