Pro Mode Overview

Currently, Pro Mode is available for Professional Education programs only. When enabled, for an organization, test takers receive automated interventions in near real-time for any AI flag that is triggered. These interventions clearly state the infraction, and how to correct it, require the test taker to acknowledge that they have taken the appropriate steps to correct the flag and are ready to continue their exam.

Additionally, when Exam Termination is enabled, if a test taker meets the client-defined threshold based on proctor-added indicators or violations, a proctor can end the exam.

Notes: Your Customer Success Manager can enable Pro Mode and Exam Termination (if applicable) for your organization.

Pro Mode will be on for all exams when enabled
Exam Termination will be on for all exams when enabled

Pre-Exam Experience

System Check and Terms of Agreement: Test takers initially review and agree to the terms, followed by system tests to ensure proper setup.
Proctoring Launch and Verification Steps: Once proctoring is launched, the test taker completes steps such as Profile Photo, ID Verification, and a Workspace Scan.
Pre-Exam Checks: Any issues detected prevent the start of the exam, ensuring the test taker compliance and consistency of examination environments.

During Exam Experience

Monitoring and Flagging: When a flag is triggered, the test taker’s screen will be blurred.
Automated pop-in message: The test taker will receive an automated pop-in message describing the behaviors that were flagged.
Acknowledgement: The test taker must click acknowledge to continue the exam. The AI will then check to make sure the behavior has been corrected.

Exam Termination Experience

Exam Termination: For Pro Mode, thresholds for all AI flags, proctor-added indicators, and violations are set per the institution or organization guidelines. When the threshold for proctor-added indicators and/or violations is met, the proctor may end the exam, and the test taker will experience the Exam Termination sequence shown below.

The test taker will see the pop-in that states, "We need to end your exam." This exam session will automatically end in a few moments. Do not close this tab or window.

Post Exam Review

Review and Analysis: Recordings and event logs are available for further review and broken down per exam question with a detailed timeline and notes.