Honorlock Interview Integrity - Administrator Guide

This guide provides step-by-step instructions for configuring Honorlock to secure your remote interviewing process and reviewing candidate interview sessions to ensure complete integrity.

How It Works

Enrolling a candidate

Organizations register candidates for interviews via an Honorlock API. For multi-interview block sessions, all interviews in the block are tied to a single enrollment record, keeping the candidate's session intact across back-to-back interviews.

Reviewing sessions in Hub

Your internal teams can review interview sessions through Honorlock Hub, accessed via SSO or direct email/password login by using the Session Explorer Report. Session Explorer streamlines review workflows by allowing users to combine flag, severity, course, and tag conditions into reusable queries, starting from an Honorlock-curated recommended queue or a custom saved view. Filtered views can be saved and pinned for future reference.

Session Explorer Saved View

Session Explorer opens to an Honorlock Recommended filter.  This view is always pinned and refreshed daily to surface sessions Honorlock recommends reviewing. Below it are saved views that have been pinned, plus a Views picker with a searchable list of everything else.

You can use the Session Explorer to view each interview session by clicking the "Review" button next to it. This action will open the Session Viewer. In the Session Viewer, each interview segment within a multi-interview block is labeled in the Markers column. This allows reviewers to easily differentiate between individual interviews during a single proctoring session. Additionally, if a candidate contacted Honorlock support during the authentication or launch process, that interaction will be visible in the Session Viewer.

Narrowing to a Job Title or Round

Selecting a Job Title narrows the Rounds available beneath it, and clearing a selection clears anything selected under it, the same cascading behavior as the base tool.

Building a Custom Query

When a saved view doesn't fit your search needs, the query builder allows reviewers to build their own logic: each condition is a clause, clauses join with AND or OR into a group, and groups combine the same way. Clauses come in four types:

• Flag: a specific behavior flagged during the session. 

• Severity: a threshold on high, medium, or low severity flag counts.

• Tag: Tags are set when scheduling an interview through the enrollment API.

• Status: the session's review status, driven by the Session Review Outcomes workflow. Values are:  No status, Needs review, Further review, Clear, Violation confirmed, and No action taken. 

Clauses are added through a menu.  Any custom query can be saved as a named view. The reviewer must apply query changes before saving or updating a view.

Reading the Results

A summary bar shows how many sessions matched, what percent had any flags, the average number of flags per session, and the most common flag types. Below it, a table lists each matching session: candidate, job title, round, start date, flag severity, which flags matched, current status, and who last reviewed it. Selecting Review on a row opens that exact session in the Widget/Session Viewer. Reviewers can view 25, 50, or 100 results per page.

Marking a Review Complete

After reviewing a session, a reviewer can mark it as reviewed and select a specific outcome. 

 Outcomes available include the following:

• No Action - This session has been reviewed, and no action was taken

• Clear - This session has been reviewed, and the reviewer has specifically marked the session as Clear, no violation or concerns found

• Further Review - This session has been reviewed and escalated for further review.

• Violation Confirmed - This session has been reviewed, and a violation has been confirmed.

The reviewer's identity and timestamp are captured for audit purposes. An audit log entry is created for each disposition. Reviewed sessions are visually distinguished from unreviewed sessions. All disposition data can be downloaded or exported.

FAQs

Q: Does Interview Proctoring replace the video conferencing platform or require a specific one?

A: No. Interview Proctoring is designed as a layer on top of your existing video conferencing platform, not a replacement for it. Candidates join their interview as normal through Zoom, and Honorlock operates silently in the background. 

Q: Can a candidate see their own flags or AI results?

A: No. Candidates see only a Session Complete confirmation page after their session ends. No flag data, AI assessments, or integrity outcomes are surfaced to candidates at any point.

Q: What happens if a candidate closes Honorlock mid-interview?

A: If a candidate closes Honorlock mid-interview, then their video provider will also close.

Q: What happens if a candidate tries to join early?

A: The hosted launch page enforces a pre-window gate. Candidates who arrive before their scheduled slot see a holding state and cannot enter until their interview window opens. This is configured by the organization.

Q: Who reviews flagged interview sessions?

A: Review is conducted entirely by your organization's internal teams through Hub. Honorlock proctors are not involved in the interview session review.