Help Center
This guide covers how to submit your exam, confirm proctoring has stopped, troubleshoot any issues, and remove the Honorlock extension.
Submitting Your Exam
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Submit Manually: When finished, select the Submit Quiz button at the bottom of your assessment page.
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Automatic Submission: If time runs out before you finish, your exam will submit automatically.
(Note: The exact button location or phrasing may vary depending on your learning platform, such as Canvas).
Confirming Proctoring Has Ended
Once your exam is submitted, proctoring usually stops automatically:
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Honorlock Toolbar: The bottom toolbar (showing details, calculator, or recording status) will disappear.
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Optional Survey: A voluntary survey may appear asking if you encountered technical issues. You can complete it or select Skip.
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Confirmation Message: A screen showing "Thank you for using Honorlock!" will briefly appear, and the proctoring window will automatically close.
Troubleshooting & Manually Ending a Session
If the webcam light stays on or you see a "Proctoring in progress" or "Exam Paused" message after submitting, follow these steps to manually end the session:
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Stop Sharing / Close Browser
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Click Stop Sharing on the screen toolbar or close your Chrome browser window.
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Close the Proctoring Window
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Find the Honorlock proctoring window in your device's taskbar or dock:
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Windows: Look for the shield icon with a checkmark.
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Mac: Look for the proctoring window with the Chrome icon.
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Open that window and select the red button in the top-left corner to exit.
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Need Help?
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Access 24/7 support at Honorlock.com/support or click the chat bubble icon on your screen.
Removing the Honorlock Extension
If you wish to remove the extension after your exam:
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Copy and paste chrome://extensions into your Chrome address bar.
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Find Honorlock in your extensions list.
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Select Remove.
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Refresh your browser page.