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Follow these steps in order every time you sync a Blueprint course. The order matters, because Canvas has to finish updating before Honorlock syncs, or the access codes can fall out of alignment and students will be prompted for a code they should not see.
1. Customer Success Manager enables Blueprints for your institution. Contact your Honorlock Success Manager to enable Blueprint Course Sync for your institution. This only needs to be done once.
2. Enable each exam in the Blueprint course. Within Canvas, navigate to the Blueprint-enabled course (the Master Course) and make sure each exam has been enabled in Honorlock at least once. Honorlock only picks up exams that have been enabled, so exams that were never enabled will not sync to the associated courses.
3. Give each exam a unique name. Honorlock matches each exam in the Blueprint course to its copy in the associated courses by exam name. If it finds more than one exam with the same name, it skips that set of exams and does not sync them. A unique name for each exam makes sure every exam syncs.
4. Confirm the Settings lock is off. For Classic Quizzes, the access code is part of Canvas's Settings lock. If Settings is locked on an Honorlock-enabled exam in the Blueprint, Canvas will reject Honorlock's access code update and the code will stay out of sync. Make sure the Settings lock is off. The Content and Due Dates locks are okay to keep on.
5. Make your changes and run the Canvas Blueprint sync. Make your changes in the Blueprint course, then run the Canvas Blueprint sync. Wait for it to finish completely before moving on. Larger courses with many associated sections or exams can take longer.
6. Go to Honorlock in the Blueprint course. Navigate to the Honorlock LTI. A Blueprint panel will appear above the exam search if the course is a Blueprint course and there are one or more associated courses.
7. Sync Honorlock settings to all associated courses. Click Sync Associated Courses. All associated courses will have their exams updated with the appropriate Honorlock settings and new access codes from the Blueprint course. Do this every time you run a Canvas Blueprint sync, even if you did not change any Honorlock settings, because this is the step that brings each associated exam's access code back in line.
8. Confirm the sync worked. Check that the Job Status in the Blueprint panel shows an updated last sync time, then spot-check one exam in an associated course to confirm students can launch it without being prompted for an access code.