Honorlock Access Codes

When Honorlock is enabled for an assessment, the platform automatically generates an encrypted, randomized password and overrides any previously configured access code.

This code ensures test takers can only enter the exam while actively proctored. After completing the identity verification and environment checks, the Honorlock system automatically enters the password in the background. Test takers never see or need to type this code.

Important Administrator Guidelines:

• Important Administrator Guidelines:

  • Do not alter, replace, or delete the system-generated code in your LMS. Altering it will prevent test takers from accessing the assessment; deleting it allows test takers to access the exam without proctoring.

  • Never share the code directly with test takers. Sharing the access code will result in the test sessions not being proctored.

  • Course Copy/Blueprint/Exam Copied:  When a course/exam has been copied, the Honorlock settings do not copy over.  The exam must be enabled within the Honorlock LTI. If the exams are copied but not enabled, the test takers will see the access code message or not see the exam within their course.

  • Blackboard Ultra Users: When you enable the exam with Honorlock, DO NOT set an access code for the exam.  If an access code is entered in this area for the exam, the assessment takers will not be able to access the exam.  Select Proctored Assessment and Honorlock. Once Honorlock is enabled for the exam, the exam password/access code will be entered into the exam settings. 

Troubleshooting: Test Takers Prompted for an Access Code

If a test taker reaches an "Access Code Required" screen instead of being admitted automatically, use the checklist below to resolve the issue. 

1. Verify Exam Availability Dates

• LMS: Ensure the exam availability window in your LMS is currently active.

• Third-Party Platform Assessments: Open Honorlock Settings and confirm that the Assessment Start and Assessment End dates cover the current time.

2. Resync Honorlock Settings

• LMS Exams: If exam dates or settings were recently modified, disable Honorlock and re-enable it to resync credentials.

• Third-Party Exams: Navigate to the assessment's Honorlock settings, scroll to the bottom, and click Save to push updates.

3. Confirm Test Taker Access

Test takers typically encounter this prompt if they are attempting to access the exam from the incorrect location, are not using a Chrome browser, or their Honorlock Extension needs an update.

• Verify that test takers navigate to the Honorlock tab/Honorlock Exams List within their course/portal and click the Launch or Take the Quiz Button.