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Troubleshooting "This item has been disabled in Chrome" error message

If you are receiving this error, please follow the below steps to resolve.

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1) First, try to enable Honorlock by clicking "enable this item" in the pop-up within Chrome.

2) If you are unable to successfully enable Honorlock, you'll need to remove other extensions from Chrome. Add this into your address bar: chrome://extensions/ 

3) From there, you'll select to Remove any extensions you think could be interfering with Honorlock. You can also toggle them off if that's preferred instead of removing.

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4) Once you've done this, try to re-enable Honorlock and launch proctoring.